Terms of service
Last Updated: 08.05.2026
Business Name: BARK LESS
Business Address: [14a Griffith Street, 4225
Contact Email: mortenbart@icloud.com
1. Agreement to Terms
By accessing or making a purchase from BARK LESS ("we," "us," "our"), you ("Customer," "you") agree to be bound by these Terms of Service. If you do not agree, do not use our website or purchase our products.
2. Products and Pricing
2.1 Product Information – We make every effort to display accurate product descriptions, colors, and sizing. However, screen variations and minor discrepancies may occur. We do not guarantee that descriptions, images, or specifications are error-free.
2.2 Pricing – All prices are listed in AUD and are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
2.3 Errors – In the event of a pricing or product description error, we reserve the right to cancel or refuse any order placed based on that error, even after order confirmation.
3. Orders and Acceptance
3.1 Order Confirmation – Receipt of an order confirmation email does not constitute our acceptance of your order. We reserve the right to accept or reject any order in our sole discretion.
3.2 Order Cancellation – We may cancel any order for any reason, including but not limited to: product unavailability, payment issues, suspected fraud, or pricing errors.
3.3 No Guarantee of Availability – We try our best to accurately present stock to purchase accordingly but do not guarantee that any product listed on our website is available for purchase.
4. Payments
4.1 Accepted Methods – We accept in store payments, PayPal, Shopify Payments, Apple Pay, and Credit Card.
4.2 Authorisation – By placing an order, you represent that the payment information provided is accurate and that you are authorised to use the payment method.
4.3 Failed Payments – We are not responsible for declined transactions. It is your responsibility to ensure sufficient funds and accurate billing information.
5. Shipping and Delivery
5.1 Processing Time – Orders are processed within 10 business days.
5.2 Delivery Estimates – Estimated delivery times are provided as a guide only. We are not liable for delays caused by shipping carriers, customs, weather, or other factors outside our control.
5.3 Risk of Loss – Title and risk of loss transfer to you upon delivery of goods to the shipping carrier. We are not responsible for lost, stolen, or damaged packages after shipment.
5.4 Incorrect Address – You are responsible for providing accurate shipping information. Additional fees may apply for address corrections or reshipments.
6. Returns and Refunds
All returns are governed by our Return and Refund Policy, which is incorporated into these Terms.
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10-day return window from date of receipt
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Item must be unworn, unwashed, in original condition, and in original bag
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No returns on worn items
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Return shipping paid by buyer
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Failure to follow aftercare instructions voids returns
We reserve the right to refuse any return that does not meet these conditions.
7. Limitation of Liability
7.1 To the fullest extent permitted by law – Our total liability to you for any claim arising from your purchase or use of our products shall not exceed the total amount paid by you for that specific product.
7.2 We are not liable for:
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Loss of profit, revenue, or business opportunity
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Damages resulting from improper care or washing of garments
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Shipping delays or carrier-related issues
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Minor color or sizing variations from website images
7.3 No liability for website issues – We do not guarantee uninterrupted or error-free operation of our website.
8. Intellectual Property
All content on our website, including but not limited to logos, designs, images, product names, slogans, and website code, is the exclusive property of BARK LESS. You may not copy, reproduce, distribute, or use any of our intellectual property without our prior written consent.
9. Prohibited Conduct
You agree not to:
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Use our website for any unlawful purpose
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Copy, scrape, or reproduce our product images or descriptions
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Interfere with the security or functionality of our website
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Make false or fraudulent purchases
Violation of this section may result in account termination and legal action.
10. Account Termination and Suspension
We reserve the right to suspend or terminate your access to our website or refuse service to anyone for any reason, including violation of these Terms, suspected fraud, or abusive behaviour.
11. User-Generated Content
If you submit reviews, photos, or other content to our website, you grant us a perpetual, royalty-free license to use, modify, and display that content for any purpose. We reserve the right to remove any user-generated content at our discretion.